Ordering Information

Payment 

At the moment I only accept payment by Paypal or Credit/Debit cards via Paypal.

Shipping

Postage is charged at £1.50 then 50p extra for additional items in UK/Europe and £3.00 for the rest of the world then 50p extra for additional items. This will appear on your bill as 50p for shipping then £1 or £2.50 handling fee.  With the software limitations, this was the only way to ensure that customers are not over charged for postage

Returns

If you're not happy with your purchase you can return it to me within 7 days of receipt and providing that the item is unworn. To do this contact me straight away and I will be happy to rectify any problems you may have. I will offer a full refund, provided it arrives back with to me as well packaged as it was when sent to you and is in a resaleable condition. *** Please note we are unable to exchange or refund earrings due to hygiene reasons. ***

If you wish to return an item because it is faulty at anytime after the 7 days please get in contact and I'll try to sort something out.

If you would like to cancel an order please notify me as soon as possible quoting your invoice number (if applicable) or the names and number of products purchased. If the item has already been dispatched, you will be charged the full postage and packaging fee. When returning an item please include a copy of the invoice (if applicable) or a detailed list of the names of products purchased. Until the item reaches me it remains your responsibility. Therefore I suggest you use a postal service which will insure you for the value of the items. I am sorry but I cannot refund any postage costs.

This does not affect your statutory rights.

Terms and Conditions

By accessing and using http://juliemerrett.co.uk/ you agree to follow and abide by the terms and conditions, outlined below. I reserve the right to change and/or amend the terms and conditions at any time and without prior notice.

Variation to and termination of content

 Julie Merrett has the right to amend and/or remove the content of this website at any time and without prior notice. This includes pricing and postage. Ordering No contract of sale between Julie Merrett and you exists until full payment via paypal has been accepted and all funds cleared. If there is a problem with your order you will be notified via email as soon as possible.

Legal Disclaimer

All content of this website and products for sale are copyright ©2008, 2007, 2006 Julie Merrett. No images/designs/products/text may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of Julie Merrett

I aim to represent each item for sale as accurately as possible regarding detailed descriptions, measurements and a range of photography styles. Every effort is made to provide you with images which are of a good representation of the products. Please be aware that colours of actual products may differ slightly from on-screen colours. Monitor settings vary from computer to computer.

Although my glass has been annealed in a digitally controlled kiln for strength, safety & durability and has been carefully checked over for any flaws, cracks and faults, please note that after all these are glass so please avoid knocking or dropping them or subjecting them to stress - and if any chips, or cracks may develop please discard. Also keep away from small children and animals.

Third Party Sites

Some links within this website may lead you to Third Party sites. Julie Merrett is not responsible for the content of any linked site and the inclusion of the link does not imply an endorsement of the Third Party site or products.